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ISO 9001 Certification

ISO 9001 — Structure your quality management system.

An international repository to better control your processes, strengthen customer satisfaction and record improvement in the day-to-day functioning of your organization.

Current published edition: ISO 9001:2015 · Status updated August 2026
ISO 9001 — Moody International Certification
Quality · Process · ImprovementDonner a structure claire to the quality and the rendre pilotable.
ISO 9001 en bref Quality Management

ISO 9001 is the international standard of reference for quality management systems. It helps organizations structure their processes, respond consistently to customer and applicable requirements, monitor their performance and improve their system.

processCustomer Satisfactionperformanceimprovement
Équipe réunie autour d'une formation et d'un audit de management de la qualité.
Understanding the management system

Qu'est-ce que ISO 9001 ?

An international framework for quality management.

ISO 9001 sets requirements for a quality management system. It helps an organization structure its processes, clarify its responsibilities, understand the needs of its customers, monitor its performance and improve its operation over time.

The standard is generic: it can be applied to organizations of different types and sizes, regardless of the products or services provided.

To retenir: ISO 9001 n'impose pas un modèle d'organisation unique. Le système doit rester cohérent avec le contexte, les processus, les risques et les objectifs de l'organisation.
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Who is ISO 9001?

A standard applicable to many sectors.

SMEs, groups, public bodies, industry, service companies, health organisations or education actors can structure a quality management system where necessary.

Team d'a organization réunie to l'occasion d'a remise of certificate Moody.
The quality concerne toute l'organization
processFormaliser and harmoniser the façons of travailler.
ResponsibilitiesClarifier qui pilote, décide, mesure et améliore.
customerMieux traiter the attentes, the retours and the réclamations.
IndicateursSuivre the performance with of the données utiles.
suppliersRenforcer the maîtrise of the relations and requirements applicables.
CroissanceStructurer plusieurs teams, sites or activities in a même cadre.
ContratsRépondre to certaines requirements customers or appels d'offres.
improvementTraiter the écarts and make progresser the system in the temps.

The 7 principles of quality management

The principles that structure a sustainable quality culture.

The family ISO 9000 is based on seven principles of quality management. They allow to explain the logic of the system without turning the page into a catalogue of procedures.

01

customer focus

Understand the needs and create value for the client.

02

leadership

Provide coherent leadership and create conditions for success.

03

Implication of the personnes

Mobilize competent and committed people.

04

process approach

Manage activities as processes related to each other.

05

improvement

Search for and manage improvement over time.

06

Décisions fondées sur des preuves

Rely on data and analysis.

07

Management of the relations

Manage useful relationships with stakeholders.

Team of professionnels réunie autour d'a project of quality and of certification.
Collaboration & pilotage

Principles gain value when they are translated into day-to-day operations: decisions, responsibilities, process interactions, monitoring of results and improvement actions.

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What the system should enable to drive

From processes to measurable results.

A system ISO 9001 links context, responsibilities, resources, operations, measurement, audits, deviation processing and improvement. The goal is not to stack documents, but to manage a coherent set.

Environnement opérationnel illustrant l'observation et la maîtrise d'un processus.
process approachIdentifier les interactions, les responsabilités, les ressources, les critères de performance et les risques associés.
ContexteComprendre l'organization and ses interested parties.
leadershipClarifier the responsabilités and the direction of the system.
PlanificationRelier risques, objectifs et actions.
ResourcesSkills, moyens and informations nécessaires.
OpérationsMaîtriser les processus de réalisation et de service.
MesureIndicateurs, retours customers and results observables.
EvaluationAudits internes, revue de direction et analyse.
improvementnonconformities, corrective actions and progression.

Parcours de certification ISO 9001

Comment se déroule un projet de certification ISO 9001 ?

The course below presents a high level reading. The exact modalities, durations and conditions applicable must be confirmed according to the actual scope of the request.

Professionnels réunis in a contexte of training and d'audit of management.
Préparation · Audit · Suivi
01

Cadrage de la demande

Specify the reference, scope, sites and information required.

02

Préparation of the system

L'organization met en place, exploite and évalue its quality management system.

03

Planification de l'audit

Organisation de l'intervention selon le périmètre applicable.

04

Certification Audit

Evaluation of the management system in relation to the applicable requirements.

05

Traitement of the constats

Treatment of non-compliances or required elements according to the applicable process.

06

Certification Decision

Decision according to the applicable process and rules.

07

Surveillance & renouvellement

Follow-up of the certificate during its cycle.

Les durées, le nombre exact d'étapes d'audit et les conditions de certification ne sont volontairement pas chiffrés ici tant qu'ils ne sont pas validés pour publication par Moody.

Expected benefits

Why structure a quality management system?

Benefits should be understood as potential goals of the system, not as results guaranteed automatically by certification.

More coherent processes
Clearer responsibilities
Regular monitoring of performance
Treatment of better structured variances
Better consideration of customer needs
Culture of improvement over time
Demander a échange on ISO 9001
Remise of certificates illustrant the reconnaissance d'a management system.
Reconnaissance & confiance

update ISO 9001

ISO 9001 evolves — prepare without anticipating unpublished requirements.

As of August 24, 2026, ISO 9001:2015 remains the current published edition. The next edition, Edition 6, is under publication and announced for September 2026.

Important : cette page ne présente pas « ISO 9001:2026 » comme déjà publiée et n'annonce pas de durée de transition précise avant confirmation officielle.
Suivre the mises to jour ISO 9001
Documentation de certification illustrant la préparation à l'évolution d'un système ISO 9001.
Remise de documents de certification dans une organisation.
Questions & Information Verification

FAQ ISO 9001

Questions fréquentes on ISO 9001.

ISO 9001 est-elle obligatoire ?

ISO 9001 est une norme volontaire au niveau international. Une certification peut néanmoins être demandée dans certains contextes contractuels, appels d'offres ou relations clients. Les obligations propres à votre secteur doivent être vérifiées séparément.

Is MTM_ENTITY_0__ reserved for industry?

No. Its requirements are generic and may apply to organizations of different sectors and sizes.

Does ISO certify companies?

Non. ISO élabore et publie les normes. La certification est réalisée par un organisme de certification tiers.

Is MTM_ENTITY_0__ already published?

On 24/08/2026: No. The new edition is under publication and announced for September 2026. ISO 9001:2015 remains the published edition applicable on that date.

Combien de temps faut-il pour obtenir une certification ISO 9001 ?

The delay depends on the scope, maturity of the system, the size and complexity of the organization. The indicative deadlines Moody must be validated before publication.

Do you need a lot of written procedures?

ISO 9001 requires documented information appropriate to the system and the applicable requirements, but should not be presented as imposing an identical bureaucracy on all organizations.

Can we integrate ISO 9001 into ISO 14001 or ISO 45001?

Several management system standards have compatible structures, which can facilitate an integrated approach. However, scoping depends on the scope and objectives of the organization.

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your project ISO 9001

Vous envisagez une certification ISO 9001 ?

Specify your activity, scope, sites and status of your quality system. Moody will then be able to frame your application and identify the next steps that will apply.

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ISO 9001 : les points essentiels à retenir

ISO 9001 s’inscrit dans une démarche structurée de certification. Moody aide les organisations à comprendre les exigences applicables, préparer les preuves utiles, clarifier le déroulement de l’audit et relier le projet aux priorités opérationnelles sans ajouter de complexité inutile.

Comment bien préparer votre démarche ?

Commencez par clarifier le périmètre, les sites, les activités et les processus concernés. Identifiez les équipes impliquées, la documentation disponible et l’objectif attendu. Cette préparation facilite le premier échange et permet de concentrer la suite de la démarche sur les éléments réellement utiles.

Que se passe-t-il après le premier échange ?

Après le premier échange, l’équipe Moody peut examiner le contexte, expliquer le parcours de certification applicable et préciser les informations nécessaires à la planification. L’objectif est d’établir une séquence claire d’actions tout en gardant les responsabilités, les délais et les preuves faciles à comprendre.

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